Category 4: Valuing People
Processes
4P8 ~ Determining Training Needs
Employee training fulfills short- and long-term, as well as MATC and WTCS, goals. Certification for teachers by WTCS requires that faculty continue to train and develop their skills throughout their teaching careers (see 4P1). Therefore, certification courses must be offered to all faculty on a regular basis at all four campuses throughout the year.
Each semester, the Professional Development Department provides a comprehensive schedule of training opportunities for faculty and staff. The four categories of course offerings include Certification, Professional Development, Computer, and Wellness. Optional evaluations are used at the end each course to determine if that course met the participants’ needs.
Every two to three years, a comprehensive satisfaction survey is sent to all MATC employees to determine strengths and weaknesses of the schedule of offerings. This survey also determines if the needs of employee groups, such as faculty, paraprofessionals, support staff, and administration, are being met. Advisory committees also provide feedback to identify training needs.
Training for employees is provided by other departments such as HR, Public Safety, IT, Distance Learning, ER&D, and the Business office. HR also provides training to all non-represented managers to improve managerial competency as well as satisfy legal compliance with applicable federal and state laws. Such training has included: Sexual Harassment Awareness; How to Conduct Effective Performance Appraisals; Managing Performance and Conduct; Understanding Workers’ Compensation Policies/Procedures; Unemployment Compensation; and Compensation and Benefits Policies/Procedures.