Category 6: Supporting Institutional Operations
6R1 & 6R2 ~ Measures & Results for Student Support Services
What measures of student, administrative, and organizational support service processes do you collect and analyze regularly? What are your performance results for student support service processes?
What are your performance results for administrative support service processes?
How do your key student, administrative, and organizational support areas use information and results to improve their services?
How do your results for the performance of your processes for Supporting Organizational Operations compare with the performance results of other higher education organizations and, if appropriate, of organizations outside of higher education?