Blackboard Student Support

Watch the Test Overview Video

Perform These Tasks

• Use the Browser Tester to prepare your browser
• If your instructor will be delivering a test through SmarterProctoring, see the Student Guide to Smarter Proctoring and walkthrough video to learn how to prepare for a proctored online session. Technical Support is available through the SmarterProctoring Contact Us Form and SmarterProctoring Student Knowledge Base.
• Review the Tips for Being Successful in Online Testing
• Close any programs or tasks running in your computer's background. See the  Task Manager Tutorial for Windows PCs or the  Force Quit Tutorial for Macs.

Wait for Your Questions to Load
Once your questions have finished loading on the page, you may begin typing or selecting answers.

Monitor and Save Your Progress
Be mindful of the Test Information Status bar to monitor your progress. Click a "Save Answer" button every five questions or so to ensure that your test session remains active and to protect your answers in case you lose internet connectivity.

Remember to Submit Your Test When You are Done
Click the test's "Submit" button one time with your mouse and wait for a confirmation screen to appear. This sends your completed test to your instructor for grading.

Save Your Confirmation Page
Once you have submitted your test, you should see a confirmation page with information about your test attempt. Save or print this information for your records, in the event that there is a problem with your submission.

Review your My Grades Area
When you view your My Grades area of the course, the test will appear under the "Graded" or "Submitted" headings if the test was properly submitted. If your test is still listed under the "Upcoming" heading and accompanied with the "In Progress" icon , you may have encountered a technical difficulty

When a test score is available, click on the score to review your test submission, grades, and feedback.